Private Document Policy

Private form-help requests

Sign in to create a form-help request and consent to the stated purpose. Accepted files are PDF, JPG/JPEG, PNG and WEBP, up to 1 MB per file, with up to 12 files per request. Supported camera images can be prepared in your browser before upload. Invalid, oversized, password-protected or unsupported files may be rejected.

The upload checklist can include Aadhaar front/back, Class 10 and 12 marksheets, degree, photo, signature, thumb impression and other required files. These slots are optional: the selected official form determines what is actually necessary. Share a masked identity copy when it is suitable for the task, and do not include unrelated pages.

Who can access a file

Private file content and form-request contact data are stored with encryption. Downloads require an authenticated session and permission for that request. Files are not added as public Media Library links. Authorised document staff can download individual files or a candidate-wise ZIP to carry out the requested task.

Encryption and access checks reduce risk; no online system can promise absolute security. Keep your email and device secure, and report suspected unauthorised access promptly.

Expiry and deletion

Form-help requests currently have a 30-day retention setting. The request shows its expiry; expired records become unavailable and are removed by scheduled cleanup. You can delete your own eligible file or request sooner. Cancelling a request removes its uploaded files from active service storage.

The separate account document vault, when enabled, uses its own limits and currently has a 90-day retention setting. It is not the same as a form-help request.

Admin ZIP downloads, manually saved copies and hosting backups are separate copies. Removing the website record does not automatically delete them. A deletion request should identify the relevant service so the team can address those copies too and explain any justified retention.

WhatsApp and official portal steps

You can contact the team through WhatsApp if you prefer, but sending a document there is an external transfer governed by that service’s terms and the team’s handling. The private upload area is available when you want to keep the request and its files together on this website.

Never upload an OTP, password, UPI PIN or card PIN. Complete sensitive authentication yourself. Document upload or payment alone does not authorise every future use or confirm that an official application has been submitted.